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Zuatu Cycling Shipping Policy

Thank you for choosing Zuatu Cycling! We are committed to delivering your gear promptly and securely. Our fulfillment center is located at Zuatu Cycling International - Kranj, Koroška cesta 53c, 4000 Kranj, Slovenia. 

Below you will find our shipping rates and policies for both domestic and international orders.

Shipping Rates and Delivery Estimates

We offer shipping to Slovenia and various international destinations. Shipping charges for your order will be calculated and displayed at checkout based on the following tiers.

Domestic Shipping (Slovenia)

For our customers in Slovenia, we provide standard shipping with the following rates:

| Order Value | Shipping Cost | Estimated Delivery Time |
| :--- | :--- | :--- |
| €0.00 – €49.90 | €3.99 | 1-2 business days |
| €49.91 and up | **Free** | 1-2 business days |

International Shipping

We ship to numerous countries worldwide, including Australia, Austria, Belgium, and many more. International shipping rates are as follows:

| Order Value | Shipping Cost |
| :--- | :--- |
| €0.00 – €100.00 | €9.99 |
| €100.00 and up | **Free** |

Please note that international delivery times may vary depending on the destination country and local customs processing.

Business to Business (B2B) Orders

The shipping rates and conditions outlined above apply exclusively to retail (B2C) customers. 

**Different terms and conditions apply for all Business to Business (B2B) orders.** If you are a B2B partner or wish to place a wholesale order, please contact our support team directly to receive the applicable shipping rates, policies, and fulfillment details tailored to your business needs.

Order Processing and Fulfillment

All orders are processed and dispatched from our fulfillment center in Kranj, Slovenia. You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped. 

If you have any questions or concerns regarding your order's shipping status, please do not hesitate to contact our customer service team.