Introduction: We understand that the user experience is key to the success of our products. That's why we are constantly striving to improve our services and products to meet your needs and expectations. We welcome and value your feedback as it fuels our progress. Whether you have any questions, suggestions, or ideas, we are eager to hear them. Only by understanding your needs can we serve you better and provide the best user experience.
Our products include standard and custom items. Standard items can be returned without reason within 15 days. Custom items can only be returned due to quality issues. Both types of products come with a 1-year warranty.
Due to different display devices, the color you see may vary from the actual product. Please refer to the actual product you receive.
If your order is lost, we will investigate and take appropriate action.
Standard products will be shipped within 1-3 business days. The production cycle of custom products varies based on configuration requirements, so a specific shipping time cannot be provided.
